See How Your Bids Stack Up in Real-Time
When you bid on a job, you can now see how you compare to other bidders - in real-time. No more guessing:
- See how many couriers have applied
- Find out if your price is competitive (ranked against others)
- Check if your ETA is faster or slower than the competition
- See how many bidders have tracking enabled
- Get a simple green/yellow/red indicator showing how competitive your bid is
Note: Exact bid prices and courier identities are never revealed. Bid competitiveness is based on multiple factors - not just price - including ETA, tracking status, and proximity to the job.
Bid Smarter with Bid Insights
Ever wondered why some bids win and others don't? Our new Bid Insights feature gives you the data to improve your success rate:
- Win rate analytics - Track your performance over time and see what's working
- Pricing sweet spot - Discover the price range where you win most often
- ETA accuracy - See how your estimated arrival times compare to actual arrivals
- AI Coach - Get personalised tips based on your bidding patterns
- Missed opportunities - See jobs near you that you could have bid on
Head to Account > Bid Insights to start learning from your bidding history.
Earn Extra Income with Our Affiliate Programme
You can now earn up to 30% commission by referring businesses to Courier Expert. Know a company that needs reliable delivery services? Share your unique referral link directly from the app and earn every time they book. Head to Account > Affiliate Programme to get started.
Improved In-App Support
Need help? Our new chat support is right at your fingertips. Get instant answers from our AI assistant or connect with our support team directly within the app. No more switching between apps or waiting on hold.
More Control Over Your Jobs
Confirm Allocations - When you're auto-allocated a job, you can now acknowledge it directly in the app with a single tap. No need to send an SMS.
Self-Service Unassign - If your circumstances change, you can now remove yourself from an allocated job without needing to call or SMS the team.
Approximate Load Indicator
Allocated to a job? You'll now see a rough estimate of how much of your vehicle's capacity the load might use - a quick visual guide to help you prepare.
Simplified Invoicing with Xero
Your self-billing invoices now sync directly to Xero. View invoice status, download PDFs, and manage your contacts - all from the Payments section. Need to void an invoice? That's now just a few taps away.
Subscription Payments
Invoices for subscription payments will now be directly downloadable through the app
Works Even When You're Offline
Lost signal in a warehouse or rural area? No problem. The app now queues your updates (collections, deliveries, bid applications) and automatically syncs them when you're back online. A subtle indicator shows when you have pending requests.
Refreshed Setup Experience
First-time users will notice a smoother onboarding process. We've made it easier to understand and grant the permissions needed for accurate tracking and timely notifications.
